At WaterCrest Flood Verification, Inc. we offer complete guarantees and indemnities on all of our products. All flood zone determinations are backed by a $5 million Errors and Omissions insurance policy. We deliver a full spectrum of services, from basic determinations to Life-of-Loan monitoring. Free from any conflict of interest, we provide objective results to ensure lender compliance.

Specifically, each flood certification we issue carries the following complete guarantee:

If we have issued a certification on a property stating that the insurable structure is not located within a Special Flood Hazard Area (SFHA), but was in fact discovered to be located in a SFHA per the Federal Emergency Management Agency (FEMA) flood map effective as of the date of the certification, we will reimburse the client or client's borrower for the cost of any uninsured flood loss suffered by the client that would have been paid by an NFIP policy, less any premiums that would have been paid if an NFIP policy had been in effect.

Conversely, if we have issued a certification on a property stating that the insurable structure is located within a SFHA, but was in fact discovered to be not in a SFHA per the FEMA flood map effective as of the date of the certification, we will reimburse the client or client's borrower for any excessive flood insurance premiums paid during the life of the loan.

Life-of-Loan clients receive the following additional guarantee. Should the zone status of a property change as a result of the issuance of a revised FEMA flood map, and we fail to notify you of the change, we will reimburse the client or client's borrower for the cost of any uninsured flood loss suffered by the client that would have been paid by an NFIP policy (per guarantee above), or for non-mandatory flood insurance premiums paid in the case of the removal of the property from the SFHA (per guarantee above).